| Items | Content |
|---|---|
| Year | 2025 |
| Awards |
|
| Name of Entry | Hong Kong Air Import SmartCollect |
| Description |
“Hong Kong Air Import SmartCollect” is a breakthrough initiative led by Hong Kong International Airport (HKIA) through collaborative efforts of the whole air cargo community partners of Hong Kong. This digital transformation initiative not only enables the issuance of electronic Shipment Release Form (eSRF) but also unleashes the full end-to-end process, streamlining and digitalising of import cargo collection journey at Hong Kong’s cargo terminals. |
“Hong Kong Air Import SmartCollect” is a breakthrough initiative led by Hong Kong International Airport (HKIA) through collaborative efforts of the whole air cargo community partners of Hong Kong. This digital transformation initiative not only enables the issuance of electronic Shipment Release Form (eSRF) but also unleashes the full end-to-end process, streamlining and digitalising of import cargo collection journey at Hong Kong’s cargo terminals.
This new digital application creates better users’ experience in the freight forwarding community. It transforms a traditional, paper-based manual counter service and queuing process into a paperless, seamless and efficient operations. Better cargo journey traceability and security is also enabled.
As the world’s busiest cargo airport, HKIA always strives for smart initiatives to derive more values to the community and to strengthen our air cargo competitiveness.
The solution supports a large and scalable business model. By leveraging advanced air cargo solutions, it significantly enhances operational efficiency and transforms manual processes into automated systems, substantially reducing processing times and optimising flight routes. Furthermore, it involves a wide range of stakeholders, fostering collaboration and driving operational efficiency across multiple sectors, benefiting the entire industry.